Thank you for your message.
First of all we would like to apologize for the Unpaid case that has been sent to you.
You must have been very surprised, we are very sorry.
However you have 4 days to pay and as soon as the payment has been confirmed,
the Unpaid case shall be automatically closed.
If the deal closed as no payment, we relist the items.
Please note that this unpaid item case is to protect both of us.
We do not want to deal outside of eBay because of no insurance.
If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
We look forward to deal with you again in the future.