eBay経由の支払いの場合はUnpaid item case open 中であった場合、即closeとなります。
Thank you for your message.
We understand your claim and would like to apologies for the action we have taken.
However would like you to know that since the payment does not come through ebay, we cannot stop opening the unpaid item cases on real-time.
Please understand that direct payment will needed to be checked one by one and cannot be proceed like the ebay system do.
We have changed the status as Paid on your items so the unpaid item cases will be closed it a minute.