Thank you for your message.
Your item has been shipped from Japan post on on (日付) .
The tracking information is as follows.
Tracking number: 【トラッキングNo】
You can track your item from the below URL.
Delivery 2weeks ~ 1 month
Delivery : about 1 month ~ 2 months
Some countries such as ; Italy, German, France takes more time for delivery because of their unique custom.
Delivery about 1 month ~3 months
Some countries such as ; Brazil, Chile and others takes more time for delivery because of their unique custom.
It may take some time until the tracking informaion shall be shown on the web site. Please be noted that the number of days till the arrival will vary upon your location and customs.
Please look forward for the delivery.
We hope that the item will be delivered quickly and safely.
Regarding to Japan post, missing post is increasing these days.
If the package is missing over a month, we would like to request for an investigation on the parcel to Japan Post.
Please let us know if you wish for investigation.
If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
If there should be anything, please do feel free to contact us anytime.
We look forward to deal with you again in the future.