コンディションが説明と異なる(一部返金）

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<<コンディションクレームのルール>>
※返金提案額： $5以下はアイテム金額全額返金　 ～$10→$5, ～$20→$7 ,～$30→$10, ～$50→$15
※$50以上の場合は写真を依頼する→ダメージ確認後、一部返金額をえる/あゆみに確認する
※送料返金はなし
※コンディションクレームは、クーポンは発行しない

管理表転記事項 : コンディションクレーム　$○○打診中

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Thank you for your message.
We are very sorry to hear that you are not satisfied with the item.
We would like to provide a partial refund for the item you have purchased,
the proposed amount from us is 【$返金額】.
We hope you will be able to accept it, if so, please let us know so that we can proceed the refund.

If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
If there should be anything, please do feel free to contact us anytime.

We are terribly sorry to trouble you again, and we look forward to deal with you again in the future.

Sincerely yours,
vinyl.garage.japon

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