Thank you for your message.
We are very sorry to trouble you this time.
Please send back the item to the following address:
B1F 3-17-4 Kamata
We will refund you after we received the parcel back.
Moreover, since we cannot send return label to you, please send the photo of shipping receipt which we can confirm the cost you have covered.
After we received back the item, we will refund you the shipping cost as well.
If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
If there should be anything, please do feel free to contact us anytime.
We are terribly sorry to trouble you again, and we look forward to deal with you again in the future.