送料に不満(通常)

Hello, Thank you for your message.

First of all, we would first like to extend our apologies, there may have been lack of explanation on our item description page.

Since, the more we tried to offer cheaper shipment, the more we get undelivered claims.
Thus we only ship our items by carriers which has tracking.
eBay have also suggested to put tracking on all our packages as it is our responsibility to look after the shipments.

We have Registered SAL shipment for our shipment with EMS option.
Moreover we use small packet packing for our shipping method.
Each package can only pack 4~5 lps.
The first item in each package cost for normal shipping cost, and the additional combine cost will be charged for the rest.

Also the shipping cost includes all the packing and handling fees.

We can also send via EMS (3 to 5 days), although the shopping cost is usually more expensive than above. By EMS, you can send upto 30kg in one package

If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
If there should be anything, please do feel free to contact us anytime.

We look forward to deal with you again in the future.
Sincerely yours,
vinyl.garage.japon

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