要対応処理 :R&Hシートの更新 (DC返送分の欄⇒バイヤー確認中の欄へ移動)
管理表転記事項 : 返送アイテムあり 再送希望確認中

Thank you for your shopping on our store.

Your items were shipped back to us for address unknown.
Since we have shipped to the address you have given to us on the payment,
we would appreciate your payment for shipping again if you wish.
If you have new shipping address, please let us know.
Or we will make refund for the item only.

Please note that we can only hold the items until 【2週間後の日付を記入】
We will refund for item and close the case if you not wish to resend or,
if we did not received your reply until the above date.
However we will refund only for the item because the shipping cost is already paid to carrier.
We appreciate for you understanding.

If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
We look forward to deal with you again in the future.

Sincerely yours,



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