Your item has been collected from us on (日付).
The shipping method and tracking information is as follows.
- Shipping method: 【SAL/AIR】
Sometimes it takes about a month fof delivery due to various mailing trouble.
We are sorry to inform you that a tracking number is not available with this shipping method.
We had proposed upon sending the invoice some shipping options with tracking to you.We hope that the item will be delivered quickly and safely.
Please refer to below for some of the reasons that may be delaying your delivery:
- The item is stopped at the custom
- The delivery is delayed due to snow or other reasons. (You can check the information concerning delay at the below URL)
- The deliveryman delivered the item to your place, however you were away, so they brought it back to the office.
(Please check with your local post office)
We appreciate your kind understanding until the item shall be delivered.
If you are anxious, please contact your local post office.
Some items take over one month for delivery, so please could you wait a little more.
We have also informed you upon sending the invoice that we cannot refund for shippings without tracking.We thank you for your kind understanding in advance.
If there is anything that is not clear to you, please do not hesitate to contact us before putting your feedback.
We are happy to help and take responsibility for our customers that are not happy with us.
If there should be anything, please do feel free to contact us anytime.
We look forward to deal with you again in the future.